Refund Policy

Online Orders

Stringers Lacrosse Shop offers a customer-friendly return policy with a generous 180-day window for returns. Customers are responsible for covering the cost of return shipping, but the shop does not impose any restocking fees or designate any items as final sale. This means that customers can return any item within a six-month timeframe, provided they handle the return shipping costs. This policy provides flexibility and peace of mind for shoppers, allowing them to make purchases with confidence.

Service Orders

For customers who utilize Stringers Lacrosse Shop's services, such as custom stringing of lacrosse heads or restringing, the shop provides a 100% customer satisfaction guarantee. This guarantee includes unlimited free adjustments to ensure the lacrosse head's pocket meets the player's exact preferences and playing style. This commitment to customer satisfaction underscores the shop's dedication to providing personalized service and high-quality workmanship.