Customer Support

At Stringers Society, we value our customers and are always here to help. Whether you have a question about a product, a concern about your order, or want to give us feedback, our customer support team is here for you.

Here's how to reach us:

  1. Phone: Call us at 216-200-6331 for immediate assistance. Our friendly customer support team is available Monday through Friday, 9 am to 5 pm EST.
  2. Email: For non-urgent inquiries, send us an email at We'll get back to you as soon as possible.

  3. Address: Our headquarters is located in Chagrin Falls, Ohio.

Additional Information 

Local customers in Chagrin Falls, Ohio, can visit Step-In Sports at 5 N. Franklin Street to see our full selection of lacrosse equipment, sticks, cleats, string, and more. Step-In Sports also offers lacrosse stringing services – see their services section or call for more details.

Thank you for choosing Stringers Society for all your lacrosse needs!



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