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Online Orders

Stringers Lacrosse Shop offers a customer-friendly return policy with a generous 180-day window for returns. Item must be brand new and unopened. Customers are responsible for covering the cost of return shipping, but the shop does not impose any restocking fees or designate any items as final sale. This means that customers can return any item within a six-month timeframe, provided they handle the return shipping costs. This policy provides flexibility and peace of mind for shoppers, allowing them to make purchases with confidence. 

Final Sale Products

Please note that certain brands and specific products are considered Final Sale. 

Returns, exchanges, or refunds are not accepted for these items, regardless of the 180-day window.

This final sale designation applies to all products associated with the Iron Neck brand and all Hackees Lacrosse products. Additionally, the Shoot n Scoop Lacrosse Trainer is final sale.

Service Orders

For customers who utilize Stringers Lacrosse Shop's services, such as custom stringing of lacrosse heads or restringing, the shop provides a 100% customer satisfaction guarantee. This guarantee includes unlimited free adjustments to ensure the lacrosse head's pocket meets the player's exact preferences and playing style. This commitment to customer satisfaction underscores the shop's dedication to providing personalized service and high-quality workmanship.

How do live shipping rates work?

By providing live shipping rates, we aim to take the guesswork out of shipping and help you save money. You'll know exactly what you're paying for, so you can feel confident in your purchase and rest assured that you're getting the best deal possible.